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What is the Return Policy? Store credit will be issued for items returned within a 30 day period. The customer assumes responsibility for round trip freight, shipping and handling costs. A 15% re-stocking fee will be applied from the refund amount. Any returns must be in their original packaging. Items will not be authorized for return after 30 days from the delivery date.
What is our policy on pricing, typographical or photographical errors?
While we strive for perfection in all of our offerings in product information, it is impossible to maintain perfect information 100% of the time. Occasionally human and/or computer errors occur. GotGreatTools.com is not responsible for typographical errors or photographical errors. In the event that there is a typographical error in the pricing of a product you have ordered, we will contact you upon discovery of the error.
Occasionally products are discontinued by manufacturers with little or no notice. Also, price changes can occur with little or no notification from the manufacturer. In the event that there is an error in an order, only the affected item we will be cancelled in the order. If there is an order that contains additional products, we will contact the customer with options of cancelling the one item or the entire order, whichever they choose.
All orders are not processed and are considered "pending" until reviewed by GotGreatTools.com. We maintain the right to cancel and/or not process any order which we deem necessary.
We strive to make sure errors such as these do not occur; however from time to time they may happen. If you would like to be sure on a price, feature or specification, please call us Toll-Free at 1 (877) 825-4566 or email us at firstname.lastname@example.org
FREE SHIPPING: Free shipping applies only to qualified products and is only available for commercial accounts which are shipping to commercial addresses. The shipping company is required to deliver items to the location only and is not responsible for unloading the items from the truck. If the order is being delivered to residential address, additional charges for lift gate and etc., may apply. If you have questions regarding an item which you believe may qualify for free shipping, please call or email us directly at: 1-877-825-4566 or email@example.com
International Shipping with Got Great Tools
Required information to calculate International Shipping charges: company name, contact, street address, city, state/county, zip code, country, email and phone. We also need to know the specific tools, accessories and quantities which you are ordering.
International orders need to be paid in full via wire transfer prior to shipping. Credit card process is not available through International Shipping. Please also note that all orders should be paid in US dollars and all sales are final. However, all manufacturer warrantees for products are still applicable. All customs fees will be the sole responsibility of the customer purchasing the products and not the responsibility of Got Great Tools.
Please email the following information to us at: firstname.lastname@example.org
Thank you for the opportunity to serve you!
The Whole Gang at GotGreatTools.com
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